Question 1

Is TradersHubs a Shopify alternative?

Accepted Answer

Yes — but with a full ERP built in. While Shopify stops at the storefront, TradersHubs goes all the way to manufacturing work orders, staff attendance, payroll, and performance reviews. One system, one login.

Question 2

Can I migrate from my current platform?

Accepted Answer

Absolutely. Our team assists with migration from your existing tools. We support data imports from common formats (CSV, Excel) and provide a migration guide for Shopify, WooCommerce, and ERP systems.

Question 3

Do I need technical knowledge to use TradersHubs?

Accepted Answer

No. The dashboard is designed for business users — not developers. You can manage your storefront, inventory, HR, and marketing without touching a single line of code. Technical capabilities (API, webhooks) are available when you need them.

Question 4

Can I use my own domain?

Accepted Answer

Yes. All plans include custom domain support. You connect your domain in the dashboard and your storefront goes live on your brand URL in minutes.

Question 5

Is there a free trial?

Accepted Answer

Yes — all Commerce plans come with a 14-day free trial. No credit card required. You get full access to all features during the trial period.

Question 6

What about data security?

Accepted Answer

TradersHubs is built with multi-tenant architecture — your data is completely isolated from other tenants. We use encryption at rest, JWT authentication, role-based access control (RBAC), and follow industry-standard security practices.

Question 7

Can TradersHubs handle my marketplace with thousands of vendors?

Accepted Answer

Yes. The Marketplace Operator plan supports up to 5,000 vendors, 250,000 products, and 500,000 orders per month. Enterprise plans have no limits.

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